A truly integrated EQMS platform

Auditing, Checklists, Assessments, & Inspections

Centrally manage, assign, and schedule audits, checklists, self-assessments, inspections, and more. Reinforce policies and procedures with Just-in-Time training. Report on top issues and manage them to improve operational performance.

Policy Management and Employee Communications

Tools to create, manage, and publish your Brand Standards, Policy Manuals, and Standard Operational Procedures (SOPs). Ditch the "old dusty binders" and ensure team members have up-to-the-minute instructions, examples, and resources that empower them to complete any task.

Corrective & Preventative Actions

Automatically generate corrective action and preventive action plans. Automated closed-loop CAPA workflow ensures issues are addressed in a timely manner.

Temperature Monitoring & Integrated IOT

Seamlessly connect with Bluetooth Low Energy (BLe) devices including barcode scanners, temperature probes, digital scales, and other IOT devices for data accuracy. Integrate with sensor networks.

Incident Management

Automated collection, processing, and resolution for product quality, delivery, and employee or guest-related incidents. Automate investigations and record-keeping. Speed credit/replacement processing for your locations. Daily monitoring and alerts notify your team of trends for out-of-compliance products or issues with specific partners or locations.

Product Recalls and
Withdrawals

Fully automated event management from investigations to withdrawals and recalls. Easily create & distribute product identification and recovery instructions to 1000's of supply chain partners and retail locations in minutes using automated emails, text, and voice communications. Real-time reporting and automated reminders ensure the appropriate parties are taking swift action.

KPIs, Insights and Location Scorecards

Create and visualize KPIs. Track progress towards addressing issues. Establish location scorecard criteria. Leverage integrated reporting and Business Intelligence (BI) to monitor location performance and compliance.

Supplier Relationship Management

All your relationships and information are organized and accessible in a single system. Automate the evaluation, approval, and onboarding of Suppliers, Distributors, and other Partners. Manage the collection and ongoing maintenance of all your master data, information, contacts, audits, certifications, documents, and the execution of legal agreements.

Product Lifecycle Management

Author and manage data-rich finished product and raw material specifications. Define processing control points and finished product standards, packaging, and shelf-life. Manage and trace ingredient sourcing. Automate nutritional calculations and allergen statements.

Product Testing and Quality Assurance

Whether you require product testing for supplier approvals , want to capture ongoing test results from lab partners, or conduct your own product evaluations or inspections, CMX1 provides a comprehensive solution for monitoring the ongoing safety and quality of your products with a single view.Real-time alerts notify your team when product tests fail and closed-loop CAPA workflows ensure non-conformances are addressed.

Incident Management

Automated collection, processing, and resolution for product quality, delivery, and employee or guest-related incidents. Automate investigations and record-keeping. Speed credit/replacement processing for your locations. Daily monitoring and alerts notify your team of trends for out-of-compliance products or issues with specific partners or locations.

Product Recalls and
Withdrawals

Fully automated event management from investigations to withdrawals and recalls. Easily create & distribute product identification and recovery instructions to 1000's of supply chain partners and retail locations in minutes using automated emails, text, and voice communications. Real-time reporting and automated reminders ensure the appropriate parties are taking swift action.

Audit Management and
Certifications

Build and deploy audit forms for your auditors to assess risk and compliance at all levels of your supply chain. Capture and manage 3rd-party audits and certifications for a complete picture of partner quality and compliance. Ensure partners are addressing Corrective Actions through Closed-Loop CAPA workflows to drive continuous improvement and mitigate risk.

Document Management

Automate the collection, acknowledgment, signing, review, and ongoing maintenance of all your legal and regulatory documents, certificates, training materials, process diagrams, and more. All your important partner, product, and program documentation is stored, organized, searchable, tracked, and automatically renewed based on your business rules. Tracking status and maintaining compliance has never been easier.

KPIs, Insights, and Vendor Scorecards

Create and visualize KPIs. Establish vendor scorecard criteria. Track projects and identify bottlenecks in your workflows. Leverage integrated reporting and Business Intelligence (BI) to manage and monitor partner performance.